Privacy Policy
Effective date: January 19, 2026
This Privacy Policy describes how Filla ("we," "us," or "our") collects, uses, and shares information when you visit or use our website and services (the "Services"). By using the Services, you agree to this Policy.
Information We Collect
We collect information you provide directly (for example, name, email address, company details, and form content you submit). We also collect information automatically, such as IP address, device identifiers, browser type, pages viewed, and usage patterns. If you connect Airtable or other integrations, we may receive connection metadata and identifiers to enable the integration.
How We Use Information
We use information to provide, maintain, and improve the Services; process requests; personalize experiences; communicate with you about product updates and support; monitor and prevent fraud or abuse; and comply with legal obligations.
Legal Bases (EEA/UK)
Where applicable, we process personal data based on our legitimate interests, your consent, performance of a contract, or compliance with legal obligations.
Sharing of Information
We share information with service providers who help operate the Services (such as hosting, analytics, and support), with integration partners when you enable them, and when required by law. We do not sell personal information.
Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law.
Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You can also opt out of marketing emails at any time.
Security
We use reasonable technical and organizational measures to help protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
International Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure appropriate safeguards are in place where required.
Changes to This Policy
We may update this Policy from time to time. We will post the updated version on this page and update the effective date.
Contact Us
If you have questions about this Privacy Policy, reach out at support@filla.io